TKT-2026-0055
Low
Closed
Payment status
Beneficiary whitelist update pending
Aurora Freight Group plc · raised by Lena Fischer · 19 Jun 2026 02:00
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Lena Fischer Client 19 Jun 2026 02:00Please add the attached three beneficiaries to our payment whitelist so we can release supplier payments.
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Grace Adeyemi Agent · Operations Analyst 19 Jun 2026 04:47Thanks for flagging this — I've picked it up and I'm looking into it now. I'll update you shortly.
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Lena Fischer Client 19 Jun 2026 05:59Understood, thank you.
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Grace Adeyemi Agent · Operations Analyst 19 Jun 2026 07:01The three beneficiaries are added to your whitelist and available for release. Closing this off.
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Lena Fischer Client 19 Jun 2026 08:14Confirmed — happy for you to close this. Thanks for the help.
Reply
Sent to the client and recorded on the thread.
Client at a glance
Live context for Aurora Freight Group plc
Live balance
- USD
- $14,794,604
- GBP
- £6,738,155
- EUR
- €3,381,755
- Avg monthly payments
- 0 / mo
- Active issues
- 5 (2 tickets · 3 ops)
- Tier
- Platinum
Dedicated relationship manager
D
Daniel Ferreira
rm@gtbs.bank
Ticket
- Owner
- Otto Lindqvist
- Priority
- Low
- Status
- Closed
- SLA due
- 19 Jun 2026 03:00
- Resolved
- 21 Jun 2026 22:28